Contact Us

Customer Service for Store-Related Issues

For all inquiries related to Fairway Market stores, please email support@fairwaymarket.com, call (646) 616-8265 or fill out the form below. Customer service is available Monday – Friday, from 9:00AM – 5:30PM ET, excluding major holidays.

Online Shopping and Online Accounts

If you have an inquiry related to online shopping or your online account, please send an email to ordersupport@fairwaymarket.com, call (855) 726-0602, or fill out the form below and select the appropriate topic. E-Commerce customer service is available Monday – Friday, from 8:00AM – 5:00PM ET, excluding major holidays.

Employment Inquiries

Please check out our NEW CAREER SEARCH PAGE.

Donation Requests

We’re proud to support local non-profit organizations whenever possible and would be happy to consider your request. Please click here to download a donation request form and kindly submit it to support@fairwaymarket.com, or you can drop off the donation form at your local Fairway Market store location.

In just a few weeks we will launch the Fairway Community Foundation, through which we will fund grants to support and empower public school teachers. In the interim, we will not be accepting or reviewing any corporate-level donation or sponsorship requests. Please hold onto your requests and check back in with us on June 1st, 2015 for further information.

Please Submit all other inquiries below

* Required Fields

If your inquiry is related to a specific transaction, please provide us with these details to speed up your inquiry:

Find Your Transaction Number

Your transaction number should only be entered if your inquiry relates to an order you have placed with us online.

Your Transaction number is located on the initial order e-mail in the Receipt section beneath the order date.




(646) 676-4550

(718) 423-2100

(212) 234-3883

Kips Bay
(646) 720-9420

Lake Grove
(631) 468-7432

(845) 501-4300

(201) 444-5455

Pelham Manor
(914) 712-0011

(516) 937-5402

Red Hook
(718) 694-6868

(203) 388-9815

Upper East Side
(212) 327-2008

Upper West Side
(212) 595-1888

(516) 247-6850

Woodland Park
(973) 339-5103