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Contact Us

Customer Service for Store-Related Issues

For all inquiries related to Fairway Market stores, please email support@fairwaymarket.com, call (646) 616-8265 or fill out the form below. Customer service is available Monday – Friday, from 9:00AM – 5:30PM ET, excluding major holidays. Please do not attach files larger than 20mb as your email will not reach us.

Online Shopping and Online Accounts

Tri-state Grocery Delivery/In-store pickup

shop.FairwayMarket.com (Powered by Instacart)
HELP PAGE
EMAIL
646-881-4050
Customer service hours: 24/7

Google Express Deliveries

https://express.google.com/store/fairwaymarket
HELP PAGE
EMAIL
CHAT
855-869-4949
Customer service hours: 24/7

Shipt

Shipt.com/FairwayMarket
HELP PAGE
EMAIL
CHAT
205-502-2500
Customer service hours: 24/7

Grubhub

https://www.grubhub.com/restaurant/sur-la-route-240-e-86th-st-new-york/822941
HELP PAGE
CHAT
877-585-1085
Customer service hours: 8am-8pm

Nation-wide shipping

FairwayMarket.com/shipping
EMAIL
Phone: (646) 616-8265
Customer service hours: M-Fri, 9am-5pm excluding major holidays

You may also fill out the form below and select the appropriate subject. Please do not attach files larger than 20mb to your email message.

Employment Inquiries

Please check out our CAREER SEARCH PAGE.

Donation Requests

Fairway loves giving back—our local communities are what make our stores special, after all. And with our online donation application, it’s easier than ever to request support for your non-profit organization. Head to FAIRWAY DONATIONS to learn more and submit your donation request.

Media Inquiries

For media inquiries about news releases, media or public relations issues, please e-mail Media@fairwaymarket.com. Please do not attach files larger than 20mb as your email will not reach us.

Demo Scheduling

We have recently updated our Demo Scheduling Program. For all future Demo Scheduling please click here.

Please Submit all other inquiries below

* Required Fields

If your inquiry is related to a specific transaction, please provide us with these details to speed up your inquiry:

Find Your Transaction Number

Your transaction number should only be entered if your inquiry relates to an order you have placed with us online.

Your Transaction number is located on the initial order e-mail in the Receipt section beneath the order date.

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STORE PHONES

Chelsea
(646) 676-4550

Douglaston
(718) 423-2100

Georgetown
(718) 209-4560

Harlem
(212) 234-3883

Kips Bay
(646) 720-9420

Paramus
(201) 444-5455

Pelham Manor
(914) 712-0011

Plainview
(516) 937-5402

Red Hook
(718) 694-6868

Stamford
(203) 388-9815

Upper East Side
(212) 327-2008

Upper West Side
(212) 595-1888

Westbury
(516) 247-6850

Woodland Park
(973) 339-5103