Contact Us

Customer Service for Store-Related Issues

For all inquiries related to Fairway Market stores, please email support@fairwaymarket.com, call (646) 616-8265 or fill out the form below. Customer service is available Monday – Friday, from 9:00AM – 5:30PM ET, excluding major holidays.

Online Shopping and Online Accounts

If you have an inquiry related to online shopping or your online account, please send an email to ecommerce.info@fairwaymarket.com, call (855) 726-0602, or fill out the form below and select the appropriate topic. E-Commerce customer service is available Monday – Friday, from 8:00AM – 5:00PM ET, excluding major holidays.

Employment Inquiries

Please check out our NEW CAREER SEARCH PAGE.

Donation Requests

We are in the process of launching the Fairway Community Foundation. In the interim, we will not be accepting or reviewing any corporate-level donation or sponsorship requests. Please hold onto your requests and check back with us at a later date. Please feel free to contact your local store for non-corporate donations.

Media Inquiries

For media inquiries about news releases, media or public relations issues, please e-mail Media@fairwaymarket.com. We are not currently accepting filming request in our stores.

Vendor Inquiries

Existing vendors, please contact us through your normal means. If you would like more information about our Chapter 11 process you can obtain additional information about the reorganization by visiting https://cases.primeclerk.com/fairway  or by calling (844) 597-1421.

Please Submit all other inquiries below

* Required Fields

If your inquiry is related to a specific transaction, please provide us with these details to speed up your inquiry:

Find Your Transaction Number

Your transaction number should only be entered if your inquiry relates to an order you have placed with us online.

Your Transaction number is located on the initial order e-mail in the Receipt section beneath the order date.




(646) 676-4550

(718) 423-2100

(212) 234-3883

Kips Bay
(646) 720-9420

Lake Grove
(631) 468-7432

(845) 501-4300

(201) 444-5455

Pelham Manor
(914) 712-0011

(516) 937-5402

Red Hook
(718) 694-6868

(203) 388-9815

Upper East Side
(212) 327-2008

Upper West Side
(212) 595-1888

(516) 247-6850

Woodland Park
(973) 339-5103