Contact Us

Customer Service for Store-Related Issues

For all inquiries related to Fairway Market stores, please email support@fairwaymarket.com, call (646) 616-8265 or fill out the form below. Customer service is available Monday – Friday, from 9:00AM – 5:30PM ET, excluding major holidays.

Online Shopping and Online Accounts

If you have an inquiry related to online shopping or your online account, please send an email to ecommerce.info@fairwaymarket.com, call (855) 726-0602, or fill out the form below and select the appropriate topic. E-Commerce customer service is available Monday – Friday, from 8:00AM – 5:00PM ET, excluding major holidays.

Employment Inquiries

Please check out our NEW CAREER SEARCH PAGE.

Donation Requests

Fairway loves giving back—our local communities are what make our stores special, after all. And with our online donation application, it’s easier than ever to request support for your non-profit organization. Head to FAIRWAY DONATIONS to learn more and submit your donation request.

Media Inquiries

For media inquiries about news releases, media or public relations issues, please e-mail Media@fairwaymarket.com.

Vendor Inquiries

Existing vendors, please contact us through your normal means. If you would like more information about our Chapter 11 process you can obtain additional information about the reorganization by visiting https://cases.primeclerk.com/fairway  or by calling (844) 597-1421.

Please Submit all other inquiries below

* Required Fields

If your inquiry is related to a specific transaction, please provide us with these details to speed up your inquiry:

Find Your Transaction Number

Your transaction number should only be entered if your inquiry relates to an order you have placed with us online.

Your Transaction number is located on the initial order e-mail in the Receipt section beneath the order date.




(646) 676-4550

(718) 423-2100

(212) 234-3883

Kips Bay
(646) 720-9420

Lake Grove
(631) 468-7432

(845) 501-4300

(201) 444-5455

Pelham Manor
(914) 712-0011

(516) 937-5402

Red Hook
(718) 694-6868

(203) 388-9815

Upper East Side
(212) 327-2008

Upper West Side
(212) 595-1888

(516) 247-6850

Woodland Park
(973) 339-5103